Politique de remboursement

We do not offer refunds except in exceptional circumstances. These may include, for example, significant dissatisfaction due to site malfunctions. In such cases, refunds will be processed on a case-by-case basis, either as site credit or in cash. Other complaints received by the creator or feedback from other users will be taken into account. If a user is dissatisfied with their experience with an independent creator using the site's software to host video chat rooms, a refund will be issued as site credit, which can be used with other artists. The amount of compensation depends on the situation and is determined by the site administration.

Please submit your complaint to premiumchat.co customer support.

Spending on related services, such as recorded shows, is non-refundable.

Please contact support via the contact form.
The premiumchat.co support team handles all inquiries as quickly as possible.